Job Description
Job Id:
JPS-2146
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Job Description:
The Systems Analyst analyzes technology systems and related processes to identify and design improvements. Coordinates with engineering/systems team to develop the most cost-effective solution for small to medium efforts.
- Takes in requirements from business analysts and documents technical requirements
- Defines minimum feature set and user acceptance criteria
- Assesses configuration options to meet requirements and specifications
- Applies increasing knowledge in system features and technology standards
- Performs troubleshooting and investigates root cause of systems issues
- Documents technical solutions to identified problems
- Assists in testing and participates in test phases prior to UAT
- Updates technical specs based on testing, prioritized defects or post-release lessons learned
- Supports communication for application/system deployment
- Works to ensure application availability and identify SLAs for operational readiness
- Collaborate with cross-functional partners to align on best practice solutions to deliver business outcome
