ServiceNow Technical Consultant

Job Category: servicenow
Job Type: Remote
Compensation: Depends on Experience
W2: W2-Contract Only; Kindly note that applications on a C2C basis will not be considered for this role.

Job Description:

Short Description:

A ServiceNow Technical Consultant responsible for designing, configuring, and implementing ServiceNow solutions (ITSM, ITAM, SPM, TPRM) based on leading practices. 

Complete Description:

Responsibilities include leading client workshops, mapping business requirements to technical configurations, developing custom applications using JavaScript, and integrating with external systems.

Key Responsibilities

  • Solution Design & Configuration: Lead technical workshops to gather requirements, design solutions, and configure the platform (workflows, UI policies, business rules, script includes).
  • Development & Integration: Perform hands-on development using JavaScript, HTML, CSS, and API integrations (REST, SOAP, Integration Hub).
  • Best Practices Advisor: Guide clients toward standard platform capabilities, focusing on configuration over customization.
  • Documentation & Testing: Create technical design documents, test scripts, and user stories while performing unit testing and code reviews.
  • System Troubleshooting: Serve as an escalation point for complex technical issues, implementing solutions that improve performance

 











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