Job Description
Job Description:
We are seeking a Senior ServiceNow Developer with 10+ years of experience to design, develop, and optimize enterprise-grade applications on the ServiceNow platform. The role requires strong hands-on expertise in ServiceNow Health & Safety / Workplace Safety modules, platform customization, integrations, and performance optimization.
Key Responsibilities
- Design and develop custom ServiceNow applications, Service Portal components, and reusable modules using JavaScript, Glide Script, HTML, and CSS.
- Lead development and configuration for ServiceNow Health & Safety / Workplace Safety solutions.
- Implement and optimize core platform components including Business Rules, Client Scripts, Script Includes, UI Actions, Flow Designer, Playbooks, and Workspaces.
- Integrate ServiceNow with external systems using REST/SOAP APIs, Integration Hub, MID Servers, and LDAP/Active Directory.
- Monitor, tune, and optimize system performance, reports, and background scripts.
- Support mobile solutions using Mobile App Builder, Mobile Studio, and Offline Mode.
- Collaborate with cross-functional teams and follow DevOps and source control best practices.
Required Qualifications
- 10+ years of ServiceNow development experience.
- Mandatory hands-on experience with ServiceNow Health & Safety / Workplace Safety modules.
- Strong knowledge of ITIL, CMDB, ITOM, HRSD, and ITAM processes.
- Proficiency in JavaScript, REST/SOAP integrations, and ServiceNow platform architecture.
- ServiceNow Certified System Administrator (CSA) – required.
Preferred
- ServiceNow Certified Application Developer (CAD).