Job Description
Job Description:
Required Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent IT experience.
- 5+ years of experience in desktop engineering, desktop support, or endpoint management.
- Proven experience supporting enterprise Windows environments.
- Strong experience creating, maintaining, and optimizing Windows desktop images.
- Ability to troubleshoot complex hardware, software, and endpoint issues.
Required Technical Skills & Experience
- Strong experience with:
- Microsoft Windows operating systems
- Desktop/laptop engineering
- Windows imaging and deployment
- Software packaging and deployment
- Endpoint management solutions
- PowerShell scripting and automation
- Hardware and software lifecycle management
- Experience building optimized Windows images for enterprise users.
- Experience creating software installation packages for desktop deployment and VDI environments.
- Experience maintaining VDI master images.
- Experience working with VMware vSphere environments.
- Experience implementing automation to reduce manual IT processes.
- Knowledge of Windows Defender and endpoint security practices.
- Experience evaluating and standardizing hardware and software solutions.
- Experience maintaining software currency and patch management programs.
- Experience designing and supporting conference room AV technology.
Preferred Skills
- Experience with:
- Ivanti Endpoint Manager (EPM)
- Ivanti Neurons
- VMware technologies
- Windows security hardening
- Enterprise deployment tools
Certifications (Preferred)
- CompTIA A+
- CompTIA Network+
- CompTIA Server+
- Microsoft Certified Professional (MCP)
- Microsoft Certified IT Professional (MCITP)
- Microsoft Certified Solutions Associate (MCSA)
- VMware Certifications