Job Description
Job Description:
- Develop and define the Check Operations model, supporting the retail bank
- Build/Review requirement documentation, identify, assist with testing plans, and develop appropriate measurement tools for monitoring output results
- Act as a subject matter expert for Check Services/processing and associated functions
- Create and maintain operational procedures (guidelines), and process flows
- Work with vendors to deploy Check Services, including exception handling processes
- Create incidents management Check structure by working with internal/external stakeholders
- Work with Finance to develop Check operational general and sub-ledgers, performing appropriate reconciliation functions
- Create internal controls related to assigned areas and tasks
- Foster ongoing engagement with key stakeholders to support business and customer journeys
- Bachelor’s degree preferred ,or equivalent work experience required
- 8+ years of Check experience
- Subject Matter Expert with Check Services, including Mobile Check Deposit, Personal Checks, , Certified checks, etc
- Self-motivated individual with lean, innovative thought leadership methodologies to drive ongoing enhancements
- Demonstration of keen analytical/problem-solving skills