Job Description
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Description: The STARS Data Operations Program Orchestration – Manager Data Analytics will work with STARs HEIDIS measure Owners as a Senior Workflow Developer in M&R Workflow Programming Team utilizing advanced analytics. Must have solid programming skills to develop, implement, and maintain Medicare Part C/CAHPS/HOS/C&S Workflows, reporting of programs as required by STARS program orchestration team
Responsibilities:
• Develop and maintain complex workflows using IBM Unica software.
• Collaborates with business partners to design, build and code cross channel communications using campaign platforms such as Unica/IBM Campaign.
• Serves as the technical lead on projects. Translates and conveys business solutions and strategies into system and database architecture.
• Designs and builds strategies, processes and technology solutions that support business needs and align with industry best practices.
• Ability to Create and Translate Complex SQL Queries to support ad-hoc business requests.
• Identifies data solutions to support complex campaigns including: Snowflake, SQL Server, Oracle, Teradata, flat files and data warehouses.
• Develops and maintains best practices and standard operating procedures for campaigns.
• Serves as the primary liaison to technology partners for data requests, issue escalation and resolution. Troubleshooting technical issues and providing technical support to Business partners
• Maintaining and updating the workflow automation environment to ensure optimization
• Participating in quality assurance, software testing, and documentation efforts
Required:
• Bachelor’s degree in engineering or equivalent work experience
• 2+ years of Hands on development experience with Alteryx
• 5+ years of Experience working with Campaign Management platforms (Adobe Campaign, Unica (preferred), SAS, Alterian, Eloqua, etc.)
• Strong Experience with workflow design and development.
• 4+ years of experience with SQL, Snowflake and RDBMS systems
• 4 years of experience in a data quality review process, eg., Data QA, UAT etc.
• 3+ Years of experience in Automation and optimization of workflows.
• Proven experience with requirements gathering and analysis techniques
• Proven ability to design, develop, deploy and maintain technical Workflows
• Competent to work on complex projects independently
• Ability to think strategically (outside-the-box) and provide creative solutions
• Ability to frame problems and opportunities to present solutions
